From business cards to visa cancellation, all the employee service requests can be created by HR Administrators. Relevant employee fields and required documents (passport copies etc.,) will be automatically attached to the request for processing.
The assigned service provider will be doing the following actions on the request.
• Acknowledge Request
• Prepare Quote & Invoice
• Collect and deliver original documents where necessary
• Chat with HR Admin as needed
• Complete the request
The HR Administrator will be doing the following actions on the request.
• Track Request status in HRBluSky
• View and Approve Quote
• Review Invoice
• Make Payment
• Track Request
• Chat with Service Provider as needed
HR Admin can make payment for the services through HRBlueSky directly or send payment to our bank account (to save the online processing charges). Either way, you can track the payment status in HRBluSky.
HR Admin can initiate the cancellation of request until the time the service is not started to process after payment. When the cancellation of request is successful, any payment made for the service request will be refunded (in full).